Shipping policy
Order processing
Orders are typically processed within 1–5 business days after payment is received.
Shipping availability
At this time, we only ship within the United States.
Shipping methods
We offer the following shipping options at checkout:
- Standard Shipping (1–5 business days)
- Express Shipping (1–3 business days)
Free shipping
We offer free shipping on orders over $100. Eligible orders may receive 1–3 business day shipping.
Shipping times
Delivery times may vary depending on your location and the shipping method selected at checkout.
Order tracking
If tracking is available for your order, you will receive tracking information by email once your order has shipped.
Delays
Shipping times may be affected by carrier delays, holidays, weather, or other factors outside our control.
Incorrect shipping information
Please make sure your shipping address is entered correctly at checkout. KCJEWELS is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Lost or damaged packages
If your package arrives damaged, or if you believe it has been lost in transit, contact us at support@shopkcjewels.com as soon as possible and we will do our best to assist you.
Contact
If you have any questions about shipping, contact us at support@shopkcjewels.com.